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80g: No velvet,suitable for a temperature of 15-25° 220g: standard velvet,suitable temperature: 5-20° About Shipment Dear friend. Thanks for shopping from us. We will arrange shipment within: 2-5days after we got your payment and then inform you tacking number.Please make sure your name and address is CORRECT or contact us for anychanged address before place order.Russian customer splease remember to leave your full name for the sending address You can track it on:http://www.xxxxxx.net/en The parcel will delivered within 35 days in most country.we will full refund you or reship if you still can not receive it within 80 days. Your feedback is VERY important for us! Please give us a FIVE STAR if you are satisfied with this purchase. If you are not quite satisfied with the product or the service,please contact us first.We are here to listen to your comments and to solve the problem. Any Questions please feel free to contact us.We will reply within 24 hours. Color Mismatch 1.Different production batches will have color differences 2.Differences in color maybe caused by some other reasons such as color reflection in the monitor, lighting, background etc. However, if you believe that the item recieved is in wrong color, please contact us to see if a return or refund is possible
For shipping: All our items will be shipped to buyers address which offered by buyers, please confirm your address before payment. We will send the items within 3 Business days once your payment is completed. (Holidays may be extended) For color: Pictures are only samples for reference. Due to limitations in photography and the inevitable differences in monitor settings, the colors shown in the photograph may not correspond to those in the items themselves. For feeback: Your satisfaction and positive eedbackis very impotan to us.Please leave postive feedback and 5stars ifyou are saisfed with ourtems and services. If you have any problems with our items or sevices,please fell free to contact us before you leave negative feedback.We wil do ur best to ove any problemsand provide you with thebestcustomer services. Company Profile We are cross-border e-commerce company, integrating multiple overseas online and offline sales channels.  About Shippment  * In general, all the orders will be processed within 3-5 business days after the payment is confirmed by DHgate. * The item will be shipped via ePacket, SFexpress, YANWEN, China Post Air Mail, EMS, DHL, FedEx, USPS as you choose when placing the order. The delivery depends on the carrier after packages shipped out, plus it is international tr ansport, the delivery may delay, hope you can understand and wait patiently. Thanks in advance. * You can track your package on xxxxxx. If you can`t find any tracking info on it please contact us. Customer Service: 1. Please feel free to contact us if you need any help by online chatting(instant messages) or aaaaa, we will reply as soon as we read it. 3. If you have any problems before or after submitting the order or receiving the package, please contact us first instead of opening the dispute, we will try our best to solve for you. Feedback * Your early confirmation will be highly appreciated after receiving the item(s) * Your feedback is vital for us, we sincerely hope you can leave a positive all 5 stars feedback if you are satisfied with our products and service. * Please contact us first before leaving any negative feedback, we will solve the problems for you. Q&A Q:When will my order arrive? A:The delivery depends on the destination and the carrier you chosen, plus it is international transport which takes time, please understand and wait patiently.  Q:What can I do if I want to modify the address? A:The address can`t be modified after the package shipped out, so please check your address is correct and complete before submitting the order. Q:What can I do if I receive wrong/broken product(s) or empty package(s)? A:We will check and pack carefully, but if those situation happen, please contact us first instead of arising the dispute, we will try our best to solve for you. Q:What can I do if I order wrong item? Q:I can`t track my package, what`s going on? A:In general, the tracking information will be updated 2-5 days later after shipped. If you still can`t track it, please contact us ,we will check for you ASAP. Q:When will you ship my order? A:If your order is paid and confirmed by DHgate, we will ship in 3-5 business days. About Your Shipment:
Preparing Time: 1-2 working days. It will be delivered in 1-2 weeks.Please ensure your address is correct when placing your order. If you need to make changes before shipment, please inform us of the updated address.
Contact Us: We strive to provide excellent service. If you have any questions, please feel free to reach out to us. We will respond promptly and do our best to resolve any issues.