1.Q: When do you send my order?
A:After your payment is done,we will use high quality vevet pouch to pack your jewelry and send it out within 48 hours.
2.Q:How long can I received the products?
A:Usually the shipping time is 10-40 days (5-20 days via Epacket).
3.Q:Can I get a discount?
A:For all our products,if your order more than 2 pieces.You will get extra 5% discount.
4:Q:What is this material?
5.Q:What ring size do I fit?
6:Q:What to do if this product is damaged?
A:If there is any quality problem in 30 days after you recevied the parcel , we promise will send a new item or refund you full payment.
7:Q:Can I get a gift?
A:If we have a honor to do business with you again,Please leave us a message,We will send you an extra gift.
8:Q:What kind of logistics do you have?
A:We have a common way of logistics:CCCC Shipping,Sun You Economic Air Mail,4PX Singapore Post OM Pro,China Post Registered Air Mail,Special Line-YW(usually the shipping time is 15-55 days,)Epacket(usually the shipping time is 5-20 days)
2.If you have any questions or problems with your order, please don’t hesitate to contact us. Our customer service makes the difference because we care and are committed in providing you with excellent service.
About Your Shipment:
Preparation Time: The delivery will take approximately 1 week after payment is made, and will be shipped via air express. Please ensure your address is correct when placing your order. If you need to make changes before shipment, please inform us of the updated address.
Contact Us: We strive to provide excellent service. If you have any questions, please feel free to reach out to us. We will respond promptly and do our best to resolve any issues.
About Guarantee: Failed to receive after 60 days of purchase date or not satisfied. We will either issue you a refund or resend a new item. Guaranteed!
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