1Pcs H2.0 Plus New 40 oz stainless steel tumblers with handle lid straw big capacity beer mug water bottle outdoor camping vacuum insulated drinking 40oz cups H0253

Store Policies                                                                                        stablished on Jan.1th 2010,hotcups Co., LTD..We focus on best product quality and fast shipping service, becoming the No.1 seller in this field of DHgate is our unremitting target. The team of hotcups with 10 years` experience in the World e-business. Think line`s objective is supplying the best quality with the lowest price to our customers. We will do our best to offer each customer the best product and service. So You Can Trust hotcups and feel confident when doing business with us.CustomsBased on our 10 Years` experience, we know how to avoid the customs. In case, the package got problem with customs. We take all responsibilities to re-send. (But buyer should work together with us, and try to clear the package with customs ).Customs TaxesAll customs taxes will be at buyer`s expense, seller do not need to take the responsibility according to DHgate`s policy.Door to Door ShippingWe will try our best to offer more faster and safer shipping service, we will take DHL as our first choice. Most wholesale orders will be shipped by DHL except address is remote area. The DHL is more faster and safer to delivery,it just needs 2-5 days to arrive.So if necessary,we will send the items and items` packagings apart to avoid damaging the packagings and decreasing shipping fee caused by volume.Orders that address isn`t remote area will be shipped by DHL.If your address is remote area,we will send items to you by EMS.You can check whether your address is remote area through DHL Official Website by inputing your local postal code.Package lossIf you still do not receive the package by regular time (not included holiday or some special cases). Please contact us for help,we will do some investigation with the shipping. If there is still no result, final solution (re-send&refund)can be offered within 5 days.PaymentDHgate do not accept Paypal, but you can pay through , Bank transfer, Western Union etc. For more details, please check on this link:http://help.dhgate.com/help/buyerhelpen.php?catid=2302&artid=D74DDC2074E3D504E04010AC0C645DF9FeedbackWe maintain high standards of excellence and strive for100%customer satisfaction!ornegativefeedback, so that we can satisfactorily address your concerns.It is impossible to address issues if we do not know about them!Seller Promise                                                                                      Customer Service1. You have 7 days to contact us from the date it was received. If this item is in your possession more than 7 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. There are NO EXCEPTIONS!2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your DHgate ID.3. We will refund YOUR FULL ORDER AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the transaction from DHgate. OR, you may choose to have a replacement.4. Return shipping fee is to be paid by the Buyer, but we can give you discount in your next order to make up your lost.Guarantee1. 12 months Manufacturer`s Warranty for defective items (excluding items damaged and/or misused after receipt). Accessories come with a3-month warranty.Return and refundAny defective items, we could give our customers fully refund, but the customer need ask for refund request within 7 days after receive thepackage. More than 7 days, we could send the replacement to our customer, need ask for the return request within 30 days after receive. We will test the item after the item returned, if the item is really defective, we could pay the shipping fee of return and resend,if the item do not have defect, customers should pay all of the shipping fee.Please contact us before you send the item back. Please ensure the item will be returned in good condition with the original packaging.And declare the item name as Returned Item, delare the total value of item as $25. We will send the new replacement or refund once the item is received.Contact UsAny questions, please feel free to contact us by internal message.About Your Shipment:
Preparing Time: 1-2 working days. It will be delivered in 1-2 weeks.Please ensure your address is correct when placing your order. If you need to make changes before shipment, please inform us of the updated address.
Contact Us: We strive to provide excellent service. If you have any questions, please feel free to reach out to us. We will respond promptly and do our best to resolve any issues.